CERTIFICATE IN

NEGOTIATION SKILLS

Course Objectives

This short course is designed to equip students with the principles and practical knowledge required to negotiate a purchase effectively. 

Course Structure

This is a 4-week course comprising fundamental studies on the practical components of a negotiation. The programme combines with a mix of audio-visual presentations, brainstorming, discussions and role-plays. Assessment is based on a study application project and a written test at the end of the course. 

Listing of Topics

Basic elements of a successful negotiation

Setting negotiation objectives

Understanding negotiation metrics

Individual versus team approach

Analysis of price and non-price factors

Planning for a negotiation

Executing a negotiation

Body language and verbal behaviour

Negotiating strategies and tactics

Concluding and reviewing a negotiation

Commencement Dates

§ 24 November 2008 (18^th intake)

§ 20 April 2009 (19^th intake)

§ 17 August 2009 (20^th intake)

§ 23 November 2009 (21^st intake)

Course Fee

The course fee for this programme is S$445.

For further enquiries, please contact SIPMM Course Management Office (phone 6273-4172 or fax 6274-1132) or email us at info@sipmm.org.sg.

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