2-day Workshop on

Integrated Logistics Management

Workshop Outline

· What is logistics about

· Key stages in managing integrated logistics

· CRM & SRM strategies

· Qualities of good customer service personnel

· Five critical elements of good service providers

· Third party logistics operations

· Pros and cons of using third party logistics 

· Benchmarking the supply chain

· How to carry out benchmarking

· Managing the supply chain with leading-edge logistics

Workshop Dates

§ 27 & 28 Nov 2008

§ 21 & 22 Apr 2009

§ 16 & 17 Jun 2009

§ 17 & 18 Sep 2009

§ 5 & 6 Nov 2009

For further enquiries, please contact SIPMM Central Office 

(Phone 6273-4172 or Fax 6274-1132) or Email us at info@sipmm.org.sg.