2-day Workshop on

Value Chain Management

 

Workshop Outline

·         Overview

Ø  Understanding value perceptions

Ø  Why value chain?

Ø  Key concepts relating to value chain management/

 enhancement

  • Value chain modelling
  • Creating a seamless primary chain

Ø  Linking key activities to a chain’s margin

  • Establishing a viable support chain

Ø  Infrastructural designs/redesigns

  • Risk & business relationship management

Ø  Effective CRM strategies

Ø  SRM strategies, tactics & triggers

  • Developing & managing SLAs
  • Industry examples & case studies

 

Workshop Dates

§  12 & 13 Jan 2010

§  1 & 2 Jul 2010

 

Workshop Fee

SIPMM Members

:

S$420.00 plus GST

Non-members

:

S$460.00 plus GST

 

For further enquiries, please contact SIPMM Central Office 

(Phone: 65-6273-4172 or Fax: 65-6274-1132 ) or Email us at: info@sipmm.org.sg.